Privacy Policy

Last updated 3 February 2022

Our primary website address is www.craggiesfarmshop.uk

Deli Belge Ltd (t/a Craggies Farm Shop)

Company Number: 9592124

VAT Number: GB 121733741

Trading Address: Craggs Business Park, New Road, Cragg Vale, HX7 5TT

Telephone Number: 01422 417417

contact@craggiesfarmshop.uk

Definitions

The terms ‘Craggies’, ‘Craggies Farm Shop‘, ‘Craggies Café‘, ‘us’, ‘our‘ or ‘we’ refers to the business owner of this website.

The term ‘you’ refers to the user or viewer of our website.

Should you continue to browse and use this website, you are agreeing to the terms of our privacy policy as detailed below.

What Personal Data We Collect

(And why we collect it)

General website usage

We do collect anonymised analytics information from Google to track your interactions on our website, including how you arrived at our website. This information includes, but is not limited to, geographic location, device make and model, device operating system, browser information and the names of any websites or sources that referred you to our website. This helps us to understand where our internet traffic is coming from and what devices people use to visit us with, as well help diagnose and spot potential issues with our website.

We do not collect your IP address with Google Analytics whilst you are browsing our website.

When placing an order

When placing an order with us, you will need to provide your personal information to us and our payment processor. You will also need to provide your payment information to our payment processor. This is handled securely and protected by SSL encryption. We do not store your payment method information on our server.

We do collect your IP address at the time of order for security reasons. Your personal information will be used in accordance with handling and fulfilling your order.

Your personal details will be retained for no more 6 years after placing an order, and will be automatically deleted from our systems after this time.

Online accounts

You also have the option of creating a free online account with us to manage your orders. You may update your personal information at any time by logging into your account and modifying certain information, such as contact details and shipping addresses. Unless you specifically opt-in, we will not send you regular newsletters (and you can opt-out of these again at any time). To delete your online account, please contact us in writing by email or by post.

We do collect your IP address when logging in (or attempting to log in) for security reasons.

Content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.